METROTIX.COM is serious about protecting your privacy online. Thus, we have created this Privacy Statement, which discloses our information gathering and dissemination policies and practices.
MetroTix.com collects your IP address, e-mail address, name, mailing address, telephone numbers, event preferences and other information when you register on the MetroTix website, and when you sign up for services, such as our "My MetroTix" newsletter. We also collect your credit card information when you make an online purchase of tickets, merchandise or services. We may also ask for other specific personal information from time to time, such as when you participate in promotions sponsored by MetroTix.com and/or our partners.
All information collected by MetroTix.com is used to facilitate transactions through the site, and to help us contact you when necessary in connection with these transactions. We also use this information to send you information and special offers from our company, and promotional material from some of our partners, such as discounts, special offers and special event information.
We use your IP address to administer this website, and help diagnose any problems with our server. We also use your IP address to help identify you, and to gather broad demographic information about you. This broad demographic information is used to tailor our website to the interests of our users, and may be provided, on an aggregate basis to our advertisers.
Your e-mail address is used to send you verification of your online purchases, and to deliver your tickets if you select Print-at-home tickets. MetroTix.com may also use it to send special announcements and notifications of events, products or services that may be of interest to you. You can choose to opt out of receiving such announcements and notifications at any time, simply by updating your user preferences in "My Metrotix," or by utilizing the "UNSUBSCRIBE" feature included at the bottom of every newsletter or special offer email you receive. We may also, from time to time, share your e-mail address with our participating venues, promoters, and other third party partners, who may in turn send you special announcements and notifications of events, products or services that may be of interest to you.
Your name and mailing address are used to verify your credit card during your purchase and for mailing your purchase to your home. Additionally, from time to time we may send special announcements and notifications of events, products and services that might be of interest to you. Your name and address may also be shared with our participating venues, promoters, and other third party partners, who may use it for mailing your purchase to your home. They may also send you special announcements and notifications of events, products or services that may be of interest to you.
Your telephone number will be used to contact you for customer service, if necessary. Additionally, from time to time in connection with certain campaigns and programs administered by us, we may conduct telemarketing activities and you may be contacted by telephone to be advised of special announcements and notifications of events, products or services.
Your credit card information is collected in order to bill your account for the amount of your purchase. We share your information only with your credit card company, and those third parties necessary to process your transaction, such as companies that handle shipping on your behalf, or third parties from whom you purchase goods or services (i.e. merchandise or magazine subscriptions) via MetroTix.com. We never release this information to any other third parties. When you make a purchase on this site, your consent is given to provide your credit card information to those third parties who require it in order to process your order. For more information please see our Security page.
Information on event preferences and other personal information may be collected and used to personalize the MetroTix.com site, to highlight those events in which you are most interested. This information may also be used by us, or our third party partners, to determine if special announcements and notifications of events, products or services may be of interest to you.
Cookies are pieces of data that are sent to your browser. When you browse the site that originally set the cookie, the contents of the cookie are sent back to the site. This allows the site to easily keep track of information specific to you. Depending on your computer, cookies may be saved to your hard drive, or may only last until you close your browser.
To purchase tickets through this website, you must allow MetroTix.com to set cookies. Blocking cookies will disable the shopping cart feature of the website, and transactions will not be possible.
This site contains links to other sites, which may include venues, promoters, third party partners and advertisers. Metrotix.com is not responsible for the privacy practices or the content of these websites, or for the privacy policies and practices of any third party. We encourage you to review the specific privacy policies of any such site.
You are solely responsible for maintaining the secrecy of your passwords and your account information. Please be responsible and alert whenever you are online.
You may change, update or delete your information at any time by logging into your account. Any changes, updates or deletions made here will be reflected in your Metrotix online account only. It will not change, update or delete any information that we have collected as part of a particular purchase within our transactions database. You may also change, update or delete your "My MetroTix" email notification registration at any time by logging into your "My MetroTix" account.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Please see our Security page for more information.
MetroTix.com uses reasonable precautions to keep the personal information disclosed to us secure and to disclose such information only to third parties we believe to be responsible. However, our venues, promoters and third party partners which are accessible through our site have separate privacy and data collection practices, independent of us. We have no responsibility or liability for any actions of any third parties that receive information from MetroTix.com.
In addition to the circumstances described above, MetroTix.com may disclose personal information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of MetroTix.com or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.