EVENT CHANGES & COVID-19 UPDATES
CURRENT METROTIX OFFICE HOURS:
Customer Support / Charge-by-Phone: Daily, 10am-8pm
Fox Theatre Subscriptions: Monday - Friday, 10am-5pm
Fox Theatre Group Services: Monday - Friday, 10am-5pm
Fox Theatre Box Office / MetroTix Outlet: Open on Fox Theatre performance days only - beginning at 4pm for evening performances, 11am for 1pm matinees, or noon for 2pm matinees.
Client Support Help Desk: Daily, 9am-9pm
*Operational hours subject to change.
You may also email ONLINE@METROTIX.COM - emails are monitored regularly.
Please see below for a list of event changes
Updated 6/15/2022 3:50 PM
The following events have been RESCHEDULED:
These events have been rescheduled and are still upcoming.
Please check the individual event page for additional information. In many cases, your original tickets are valid for the new event date. Purchasers will be contacted by email with details.
- DANIEL ROMANO at Old Rock House
- RESTLESS ROAD at Old Rock House - New date: August 4, 2022
- CLANNAD at The Sheldon
- ROSANNE CASH at The Sheldon - New date: July 17, 2022
- A JOHN WATERS CHRISTMAS at The Sheldon
- DISNEY PRINCESS THE CONCERT at The Fabulous Fox
- SEBASTIAN MANISCALCO at The Fabulous Fox Theatre (Jan. 14 event rescheduled to June 24)
- TRIXIE AND KATYA LIVE! at The Fabulous Fox
- BEN PLATT at The Fabulous Fox Theatre
- DEL MCCOURY at The Big Top
- BANDERA, TEXAS at The Kranzberg
The following events have been POSTPONED:
Please hold onto your tickets. Purchasers will be contacted by email when updates are finalized.
- JANIS IAN at The Sheldon
The following events have been CANCELLED:
Below are events that have recently been cancelled. If you have a question about an older event not listed below, please contact us.
In most cases, refunds are automatic. Purchasers will be contacted by email with refund details. Only the original MetroTix purchaser will be contacted and refunded.
- NEPHEW TOMMY at The Sheldon
- EDDIE WAKES at The Sheldon
- BAYOU IN THE LOU at The Big Top
- ERIC SLAUGHTER GROUP at The Dark Room
Please note information may change without notice.
General Venue Health & Safety Policies:
Please note: specific COVID-19 protocols or requirements may vary by event and are subject to change without notice.
This list is for informational purposes and is by no means exhaustive. Linked information is subject to change at any time. Specific events at listed venues may have different policies. Other events and venues not listed here may also have health & safety policies - check event pages for details or visit the venue website.
One of our highest priorities is the wellness and safety of our guests and associates. We are continually watching COVID-19 developments closely and utilizing all information and preparedness to support our clients and their events.
All shows are happening as scheduled unless otherwise posted on each individual event page. As a ticket holder you will be notified if there are any changes with your event by email and updates will be posted on our website (www.metrotix.com).
We encourage you to check with individual venues if you have specific questions or concerns.
You can also contact us by phone or email at 314-534-1111 or 800-293-5949 and firstname.lastname@example.org.