COVID-19 & OTHER UPDATES


 

DELIVERY ALERT:

There is an extended delay on Mail delivery and Gift Card delivery at this time. Please allow 10-14 business days. 



CURRENT METROTIX OFFICE HOURS AS OF 9/15/21*:

  • Customer Support / Charge-by-Phone:   Daily, 10am-8pm

  • Fox Theatre Subscriptions:   Monday - Friday, 10am-5pm

  • Fox Theatre Group Services:   Monday - Friday, 10am-5pm

  • Fox Theatre Box Office / MetroTix Outlet:   Open on Fox Theatre performance days only beginning at 4pm for evening performances or 11am for matinees. 

  • Client Support Help Desk:   Daily, 9am-9pm

*Operational hours subject to change.

 

You may also email ONLINE@METROTIX.COM - emails will be monitored regularly.

 



 

Please see below for a list of event changes

 


Updated 1/14/2022 9:45AM
 

The following events have been RESCHEDULED:

These events have been rescheduled and are still upcoming. 

Please check the individual event page for additional information. In many cases, your original tickets are valid for the new event date. Purchasers will be contacted by email with details. 
 



The following events have been POSTPONED:

Please hold onto your tickets. Purchasers will be contacted by email when updates are finalized.

  • BOB SCHNEIDER at Old Rock House
  • ARLO MCKINLEY at Old Rock House
  • THE LIL SMOKIES at Old Rock House
  • MAN MAN at Old Rock House
  • MOTHER HIPS at Old Rock House
  • EINAV YARDEN at The Sheldon
  • REBELCON at The Sheldon
  • A JOHN WATERS CHRISTMAS at The Sheldon
  • LAURA BENANTI at The Sheldon
  • ROSE WHIP PRESENTS... THE MIDNIGHT HOUR at .ZACK


 
The following events have been CANCELLED:

Below are events that have recently been cancelled. If you have a question about an older event not listed below, please contact us.

In most cases, refunds are automatic. Purchasers will be contacted by email with refund details. Only the original MetroTix purchaser will be contacted and refunded. 
 

  • CATS at The Fabulous Fox Theatre (2020) - a new engagement has been scheduled in 2021-2022 with new ticketing.
  • CHARLIE AND THE CHOCOLATE FACTORY at The Fabulous Fox Theatre (2020) - a new engagement has been scheduled in 2022 with new ticketing
  • HAMILTON at The Fabulous Fox (2020) - a new engagement has been scheduled in 2022 with new ticketing.
  • DYLAN TRIPLETT & ZIDA LIONESS at The Dark Room
  • VALENTINE'S A LA FLAMENCA at Ethical Society of St. Louis
  • AFROSEXYCOOL N.Y.E. 2022 at High Low
  • WARD DAVIS at Old Rock House (2021)
  • FLOR DE TOLOACHE at Old Rock House
  • THE BALLROOM THIEVES at Old Rock House 
  • THE KOCH MARSHALL TRIO at Old Rock House
  • THE UNLIKELY CANDIDATES at Old Rock House
  • THE TEXAS GENTLEMEN at Old Rock House
  • THE DEAL + KEROSENE WILLY at Old Rock House
  • PETER YARROW & NOEL PAUL STOOKEY at The Sheldon (2021)
  • DENNIS QUAID LIVE at The Sheldon
  • A Night to Remember with Erica Reed, Jay Lamont and Robbie Montgomery at The Sheldon
  • CHRISTMAS WITH THE PETERSENS at The Sheldon
  • CAPTAIN SANDY at The Sheldon
  • StitchCast Studio Live! at Central Stage (Jan. 14, 2022 event ONLY)
  • ART ALONG THE RIVERS: A Bicentennial Celebration at Saint Louis Art Museum (cancellation beginning Jan. 7, 2022 at 4:15pm)


Please note information may change without notice.



 

General Venue Health & Safety Policies:

Circus Flora

Fabulous Fox Theatre

Kranzberg Arts Foundation Venues

The Sheldon

Touhill Performing Arts Center

 

This list is for informational purposes and is by no means exhaustive. Linked information is subject to change at any time. Specific events at listed venues may have different policies. Other events and venues not listed here may also have health & safety policies  - check event pages for details or visit the venue website.

 


One of our highest priorities is the wellness and safety of our guests and associates. We are watching developments closely and utilizing all information and preparedness to support our clients and their events.

All shows are happening as scheduled unless otherwise posted on each individual event page. As a ticket holder you will be notified if there are any changes with your event by email and updates will be posted on our website (www.metrotix.com).

We encourage you to check with individual venues if you have specific questions or concerns.

You can also contact us by phone or email at 314-534-1111 or 800-293-5949 and online@metrotix.com.

 

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