COVID-19 & OTHER UPDATES


 

CURRENT METROTIX OFFICE HOURS:

  • Customer Support / Charge-by-Phone:   Daily, 10am-8pm

  • Fox Theatre Subscriptions:   Monday - Friday, 10am-5pm

  • Fox Theatre Group Services:   Monday - Friday, 10am-5pm

  • Fox Theatre Box Office / MetroTix Outlet:   Open on Fox Theatre performance days only beginning at 4pm for evening performances or 11am for matinees. 

  • Client Support Help Desk:   Daily, 9am-9pm

*Operational hours subject to change.

 

You may also email ONLINE@METROTIX.COM - emails are monitored regularly.

 



 

Please see below for a list of event changes

 


Updated 5/25/2022 8:00 AM
 

The following events have been RESCHEDULED:

These events have been rescheduled and are still upcoming. 

Please check the individual event page for additional information. In many cases, your original tickets are valid for the new event date. Purchasers will be contacted by email with details. 
 



The following events have been POSTPONED:

Please hold onto your tickets. Purchasers will be contacted by email when updates are finalized.

 
The following events have been CANCELLED:

Below are events that have recently been cancelled. If you have a question about an older event not listed below, please contact us.

In most cases, refunds are automatic. Purchasers will be contacted by email with refund details. Only the original MetroTix purchaser will be contacted and refunded. 
 

  • L.O.L. SURPRISE! LIVE at The Fabulous Fox
  • MAN MAN at Old Rock House (from 2020)
  • THE LIL SMOKIES at Old Rock House (from 2020)
  • SUZANNE SANTO at Old Rock House
  • JON WAYNE & THE PAIN at Old Rock House
  • BOB SCHNEIDER at Old Rock House (from 2020)
  • ARLO MCKINLEY at Old Rock House (from 2020)
  • MOTHER HIPS at Old Rock House (from 2020)
  • REBELCON at The Sheldon
  • NEPHEW TOMMY at The Sheldon
  • EDDIE WAKES at The Sheldon
  • BAYOU IN THE LOU at The Big Top


Please note information may change without notice.



 

General Venue Health & Safety Policies:

Please note: specific protocols or requirements may vary by event and are subject to change. 

Circus Flora

Fabulous Fox Theatre

Kranzberg Arts Foundation Venues

The Sheldon

Touhill Performing Arts Center

 

This list is for informational purposes and is by no means exhaustive. Linked information is subject to change at any time. Specific events at listed venues may have different policies. Other events and venues not listed here may also have health & safety policies  - check event pages for details or visit the venue website.

 


One of our highest priorities is the wellness and safety of our guests and associates. We are watching developments closely and utilizing all information and preparedness to support our clients and their events.

All shows are happening as scheduled unless otherwise posted on each individual event page. As a ticket holder you will be notified if there are any changes with your event by email and updates will be posted on our website (www.metrotix.com).

We encourage you to check with individual venues if you have specific questions or concerns.

You can also contact us by phone or email at 314-534-1111 or 800-293-5949 and online@metrotix.com.

 

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