COVID-19 UPDATES

DELIVERY ALERT:

There is an extended delay on mail delivery and gift card delivery at this time. Mailings will resume once restrictions on social gatherings have been lifted and normal MetroTix office operations resume.


(UPDATED) NEW TEMPORARY METROTIX OFFICE HOURS*:

 

  • Customer Support/Charge-by-Phone:
    • Monday - Friday 10am-5pm
  • Fox Theatre Subscriptions:
    • Monday - Friday 10am-5pm
  • Fox Theatre Group Services:
    • Monday, Wednesday, Friday 10am-5pm
  • Fox Theatre Box Office/MetroTix Outlet:
    • CLOSED
  • Client Support Help Desk:
    • Monday - Friday 9am-5pm

*Operational hours are subject to change based on the COVID-19 situation.

 

You may also email [email protected] and we will reply at our earliest opportunity - emails will be monitored regularly.


Please continue to visit www.metrotix.com/covid19communication for the latest information.

 

 



 

Please see below for a list of event changes

 

With the new CDC guidelines, MetroTix is currently working with all of our clients and venues for the next steps on postponements and cancellations. This includes the team at the Fabulous Fox, who are in contact with the producers of HAMILTON on how we will be handling the engagement. We will be contacting ticket holders as soon as we have detailed information.

Thank you for your continued support and we appreciate your patience as we provide the safest solutions for everyone.

 

 


 

Current as of 4/2/2020 11:55am


The following events have Cancelled:

 

The following events have been Rescheduled:

 

The following events have been Postponed:

 

Please note that information may change swiftly.



 

 

The highest priority of MetroTix is the wellness and safety of our guests and associates. We are watching developments closely and utilizing all information and preparedness to support our clients and their events.

At this time all shows are happening as scheduled unless otherwise posted on each individual event page. As a ticket holder you will be notified if there are any changes with your event by email or phone and updates will be posted on the MetroTix website (www.metrotix.com) as well as MetroTix social media platforms.

We encourage you to check with individual venues if you have specific questions or concerns.

You can also contact us by phone or email at 314-534-1111 or 800-293-5949 and [email protected].

 

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