COVID-19 UPDATES


 

DELIVERY ALERT:

There is an extended delay on Mail delivery and Gift Card delivery at this time until normal MetroTix office operations resume. Please allow 10-14 business days. 



TEMPORARY METROTIX OFFICE HOURS BEGINNING 4/12/2021*:

  • Customer Support / Charge-by-Phone:   Daily, 10am-4pm

  • Fox Theatre Subscriptions:   Monday - Friday, 10am-4pm

  • Fox Theatre Group Services:   CLOSED

  • Fox Theatre Box Office / MetroTix Outlet:   CLOSED

  • Client Support Help Desk:   Monday - Friday, 10am-4pm

*Operational hours subject to change.

 

You may also email [email protected] - emails will be monitored regularly.


Please continue to visit www.metrotix.com/covid19communication for the latest information.

 



 

Please see below for a list of event changes

 

With the new CDC guidelines, MetroTix is currently working with all of our clients and venues for the next steps on postponements and cancellations. We will be contacting ticket holders for each event as soon as we have detailed information.

Thank you for your continued support and we appreciate your patience as we provide the safest solutions for everyone.

 


Current as of 6/7/2021 10:00am
 

The following events have been RESCHEDULED:

These events have been rescheduled and are still upcoming. 

Please check the individual event page for additional information. In many cases, your original tickets are valid for the new event date. Purchasers will be contacted by email with details. 
 



The following events have been POSTPONED:

Please hold onto your tickets. Purchasers will be contacted by email when updates are finalized.


 
The following events have been CANCELLED:

Below are events that have been more recently cancelled. If you have a question about an older event not listed below, please contact us.

In most cases, refunds are automatic. Purchasers will be contacted by email with refund details. Only the original MetroTix purchaser will be contacted and refunded. 
 


Please note information may change without notice.




The highest priority of MetroTix is the wellness and safety of our guests and associates. We are watching developments closely and utilizing all information and preparedness to support our clients and their events.

All shows are happening as scheduled unless otherwise posted on each individual event page. As a ticket holder you will be notified if there are any changes with your event by email and updates will be posted on our website (www.metrotix.com).

We encourage you to check with individual venues if you have specific questions or concerns.

You can also contact us by phone or email at 314-534-1111 or 800-293-5949 and [email protected].

 

metrotixwordlogo.png