There is an extended delay on Mail delivery and Gift Card delivery at this time until normal MetroTix office operations resume. Please allow 10-14 business days.
TEMPORARY METROTIX OFFICE HOURS BEGINNING 4/12/2021*:
Customer Support / Charge-by-Phone: Daily, 10am-4pm
Fox Theatre Subscriptions: Monday - Friday, 10am-4pm
Fox Theatre Group Services: CLOSED
Fox Theatre Box Office / MetroTix Outlet: CLOSED
Client Support Help Desk: Monday - Friday, 10am-4pm
*Operational hours subject to change.
You may also email [email protected] - emails will be monitored regularly.
Please continue to visit www.metrotix.com/covid19communication for the latest information.
Please see below for a list of event changes
With the new CDC guidelines, MetroTix is currently working with all of our clients and venues for the next steps on postponements and cancellations. We will be contacting ticket holders for each event as soon as we have detailed information.
Thank you for your continued support and we appreciate your patience as we provide the safest solutions for everyone.
Current as of 6/7/2021 10:00am
The following events have been RESCHEDULED:
These events have been rescheduled and are still upcoming.
Please check the individual event page for additional information. In many cases, your original tickets are valid for the new event date. Purchasers will be contacted by email with details.
- STEPHEN MARLEY ACOUSTIC SOUL at Old Rock House
- DAVID ARCHULETA at Old Rock House
- NADA SURF at Old Rock House
- 120 MINUTES at Old Rock House
- MONOPHONICS at Old Rock House
- MUTLU at Old Rock House
- JOHN PIZZARELLI at The Sheldon (Virtual event)
- THE STEELDRIVERS at The Sheldon
- ASLEEP AT THE WHEEL at The Sheldon (now at The Fabulous Fox)
- TREY KENNEDY at The Sheldon
- TOMMY EMMANUEL at The Sheldon
- PAULA POUNDSTONE at The Sheldon
- NEKO CASE at The Sheldon
The following events have been POSTPONED:
Please hold onto your tickets. Purchasers will be contacted by email when updates are finalized.
- THE BACHELOR LIVE at The Fabulous Fox Theatre
- CIRCUS FLORA - THE TRIAL OF THE CENTURY in Grand Center (will take place in October 2021 - dates TBA)
- BOB SCHNEIDER at Old Rock House
- ARLO MCKINLEY at Old Rock House
- THE LIL SMOKIES at Old Rock House
- MAN MAN at Old Rock House
- MOTHER HIPS at Old Rock House
- EINAV YARDEN at The Sheldon
- REBELCON at The Sheldon
The following events have been CANCELLED:
Below are events that have been more recently cancelled. If you have a question about an older event not listed below, please contact us.
In most cases, refunds are automatic. Purchasers will be contacted by email with refund details. Only the original MetroTix purchaser will be contacted and refunded.
- CATS at The Fabulous Fox Theatre (2020) - a new engagement has been scheduled in 2021-2022 with new ticketing.
- CELTIC WOMAN at The Fabulous Fox Theatre (2020/2021)
- CHARLIE AND THE CHOCOLATE FACTORY at The Fabulous Fox Theatre (2020)
- HAMILTON at The Fabulous Fox (2020) - a new engagement has been scheduled in 2022 with new ticketing.
- ALLIGATOR WINE at Old Rock House
- LUSID at Old Rock House (2020/2021)
- LIVERPOOL LEGENDS at Old Rock House (2020)
- TOWN MOUNTAIN at Old Rock House
- WARD DAVIS at Old Rock House (2021)
- THE HILLBENDERS at Old Rock House
- THE ROGERS AND NIENHAUS BAND at Old Rock House
- FLOR DE TOLOACHE at Old Rock House
- VOODOO STRING CHEESE INCIDENT at Old Rock House
- JOHNATHAN BRADDY BAND + JORDAN SUTER BAND at Old Rock House
- JAKE'S LEG at Old Rock House
- THE BALLROOM THIEVES at Old Rock House
- THE KOCH MARSHALL TRIO at Old Rock House
- THE UNLIKELY CANDIDATES at Old Rock House
- PETER YARROW & NOEL PAUL STOOKEY at The Sheldon (2021)
Please note information may change without notice.
The highest priority of MetroTix is the wellness and safety of our guests and associates. We are watching developments closely and utilizing all information and preparedness to support our clients and their events.
All shows are happening as scheduled unless otherwise posted on each individual event page. As a ticket holder you will be notified if there are any changes with your event by email and updates will be posted on our website (www.metrotix.com).
We encourage you to check with individual venues if you have specific questions or concerns.
You can also contact us by phone or email at 314-534-1111 or 800-293-5949 and [email protected].