Contact Us
New Temporary MetroTix Office Hours beginning 1/11/21*:
- Customer Support/Charge-by-Phone:
- Monday - Friday 10am-4pm; Saturday 10am-2pm
- Fox Theatre Subscriptions:
- Monday - Friday 10am-4pm
- Fox Theatre Group Services:
- CLOSED
- Fox Theatre Box Office/MetroTix Outlet:
- CLOSED
- Client Support Help Desk:
- Monday - Friday 10am-4pm; Saturday 10am-2pm
You may also email [email protected] and we will reply at our earliest opportunity.
Please continue to visit www.metrotix.com/covid19communication for the latest information.
*Operational hours are subject to change based on the COVID-19 situation.
By Phone
Customer Support Representatives are currently available Mon-Fri 10am-4pm and Sat 10am-2pm Central Time. (closed Sun)
- (314) 534-1111 or (800) 293-5949
- Deaf or hard of hearing guests may also use the Relay Missouri service by calling 711 (in Missouri) or 800-735-2966 (TTY) or 800-676-3777 (outside Missouri).
Walk-Up Outlets
TEMPORARILY CLOSED:
MetroTix tickets are available for purchase in person at the Fox Theatre Box Office
- 531 N. Grand Blvd, Saint Louis, MO 63103
- Regular hours: 10am-6pm Mon-Fri; 10am-2pm Sat. Extended hours on Fox performance days.
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