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Employment

MetroTix is currently looking for qualified applicants
to fill the following positions

MetroTix/Fox Theatre Systems Support Technician (Part time)

REPORTS TO: Network Administrator
EMPLOYEE STATUS: Part Time Hourly

Position Summary:

A Systems Support Technician performs a wide variety of installation, configuration and upgrading of workstations and related hardware and software in a LAN, WAN and stand-alone environment.   The Systems Support Technician provides investigation, diagnostic testing and repair/resolution of system, hardware, software and infrastructure.

Qualifications include:

  • ​Knowledge of networking and experience resolving computer hardware, software, and connectivity issues required
  • Intermediate knowledge of IP routing, Active Directory, and Windows 10 administration
  • Shoretel, crystal server, and security camera knowledge a plus
  • Excellent communication and customer service skills, problem and troubleshooting techniques, and the ability to work on several congruent projects

Position Type/Expected Hours of Work:

The job requires on call duties including some weekends along with making deliveries and service calls using the company car.  The incumbent will work directly under the Network Administrator providing a great learning opportunity to further increase networking knowledge and administration abilities.  Flexible hours.

Salary:  Commensurate with experience.

We are a drug-free workplace; a pre-employment drug test is required. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

Send resume and salary history to:

By mail
MetroTix
Attn: Kim Bell
539 North Grand Blvd.
St. Louis, MO 63103

By email
[email protected]

No phone calls please.

MetroTix, Inc. is an Equal Opportunity Employer

Ticket Services Representative (Part-time)

Duties/Responsibilities

  • Provide outstanding guest service at all times
  • Answer incoming calls
  • Process ticket orders by phone and in person
  • Cash handling for in person orders
  • Act as first contact for guest questions and concerns about ticket orders completed over the phone, online, and in person
  • Be knowledgeable of all events, venues, websites, and software used in day-to-day tasks
  • Perform other business related tasks as assigned by management.

Qualifications 

To perform the job successfully, an individual should demonstrate the following competencies:

  • Guest Service – Manages any guest questions or concerns; Responds promptly to guest needs; Solicits guest feedback to improve service; Responds to requests for service and assistance; Meets commitments

  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions

  • Computer Literacy – Becomes adept with all software and hardware used in day-to-day tasks; Able to adapt to new and changing technology or procedures. 

  • Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Meets attendance commitments and requirements

Education/Background Requirements

  • High School diploma or GED equivalent is necessary.
  • Some college is preferred.
  • Previous data entry and/or customer service experience is preferred.

Work Hours/Salary

  • The work hours are flexible and can be tailored to the individual employee's availability.
  • Day, evening, and weekend hours available.
  • This position is hourly and starts at $10.25/hour. 

Qualified candidates should submit their application/resume:

  • In person: 
    Monday through Friday, 10am to 6pm or Saturday, 10am to 2pm at the Fox Theatre box office located at 531 N. Grand Boulevard, St. Louis, MO 63103.
     
  • ONLINE
     

No phone calls please.

MetroTix, Inc. is an Equal Opportunity Employer

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