Contact Customer Service
Fill out the form below to send your inquiry to MetroTix.
NEW TEMPORARY METROTIX OFFICE HOURS BEGINNING 4/12/21*:
- Customer Support/Charge-by-Phone:
- Daily 10am-4pm
- Fox Theatre Subscriptions:
- Monday - Friday 10am-4pm
- Fox Theatre Group Services:
- Fox Theatre Box Office/MetroTix Outlet:
- Client Support Help Desk:
- Monday - Friday 10am-4pm; Saturday 10am-2pm
You may also email [email protected] and we will reply at our earliest opportunity.
Please continue to visit www.metrotix.com/covid19communication for the latest information.
*Operational hours are subject to change based on the COVID-19 situation.
We will attempt to answer your email within 48 hours, although this time is usually much shorter during normal business hours.
If your email is in reference to an online purchase, please be sure to include your name and account/confirmation number so we can locate your transaction.
Please note that MetroTix does not always receive advance notice of upcoming events. If your email is regarding new and rumored events, keep checking back for more information. Latest news will be added to the site when information is provided to us. We only supply information for events ticketed by MetroTix.
If your inquiry is urgent, please call (314) 534-1111 or (800) 293-5949 during operational hours.