Contact Customer Service

Fill out the form below to send your inquiry to MetroTix.



  • Customer Support/Charge-by-Phone:
    • Daily 10am-8pm
  • Fox Theatre Subscriptions:
    • Monday - Friday 10am-5pm
  • Fox Theatre Group Services:
    • Monday - Friday 10am-4pm
  • Fox Theatre Box Office/MetroTix Outlet:
    • CLOSED
  • Client Support Help Desk:
    • Daily 9am-9pm

You may also email ONLINE@METROTIX.COM and we will reply at our earliest opportunity.

Please continue to visit for the latest information.

*Operational hours are subject to change based on the COVID-19 situation.


We will attempt to answer your email within 48 hours, although this time is usually much shorter during normal business hours.  

If your email is in reference to an online purchase, please be sure to include your name and account/confirmation number so we can locate your transaction. 

Please note that MetroTix does not always receive advance notice of upcoming events. If your email is regarding new and rumored events, keep checking back for more information. Latest news will be added to the site when information is provided to us. We only supply information for events ticketed by MetroTix.


If your inquiry is urgent, please call (314) 534-1111 or (800) 293-5949 during operational hours. 





Nov 2021

Upcoming Events

Friday | Dec 31, 2021

Circus Flora Gift Card

Circus Flora
Friday | Dec 31, 2021

Fox Theatre Gift Card

Fabulous Fox Theatre
Friday | Dec 31, 2021

MetroTix Gift Card

Friday | Dec 31, 2021

Old Rock House Gift Card

Old Rock House
Friday | Dec 31, 2021

Sheldon Gift Card