Contact Customer Service

Fill out the form below to send your inquiry to MetroTix.

NEW TEMPORARY METROTIX OFFICE HOURS THROUGH APRIL 5*:

• Customer Support/Charge-by-Phone:
  • Monday - Saturday 10am-5pm
• Fox Theatre Subscriptions:
  • Monday - Saturday 10am-5pm
• Fox Theatre Group Services:
  • Monday - Friday 10am-5pm
• Fox Theatre Box Office/MetroTix Outlet:
  • CLOSED
• Client Support Help Desk:
  • Monday - Saturday 9am-6pm

You may also email [email protected] and we will reply at our earliest opportunity.

Please continue to visit www.metrotix.com/covid19communication for the latest information.

*Operational hours are subject to change based on the COVID-19 situation.

We will attempt to answer your email within 48 hours, although this time is usually much shorter during normal business hours.  

If your email is in reference to an online purchase, please be sure to include your name and confirmation number so we can locate your transaction. 

Please note that MetroTix does not always receive advance notice of upcoming events. If your email is regarding new and rumored events, keep checking back for more information. Latest news will be added to the site when information is provided to us. We only supply information for events ticketed by MetroTix

If your inquiry is urgent, please call (314) 534-1111 or (800) 293-5949, 10am - 5pm Mon-Sat.