Contact Customer Service

Fill out the form below to send your inquiry to MetroTix. 

CURRENT METROTIX OFFICE HOURS*:

  • Customer Support / Charge-by-Phone:   Daily, 10am-8pm

  • Fox Theatre Box Office / MetroTix Outlet: Open on Fox Theatre performance days. Visit fabulousfox.com for current hours.

  • Client Support Help Desk:   Daily, 9am-9pm

*Operational hours subject to change.


We will attempt to answer your email within 48 hours, although this time is usually much shorter during normal business hours.  

If your email is in reference to an online purchase, please be sure to include your name and account/confirmation number so we can locate your transaction. 

Please note that MetroTix does not always receive advance notice of upcoming events. If your email is regarding new and rumored events, keep checking back for more information. Latest news will be added to the site when information is provided to us. We only supply information for events ticketed by MetroTix.

 

If your inquiry is urgent, please call (314) 534-1111 or (800) 293-5949 during operational hours. 

Upcoming Events

Friday | Dec 31, 2027

Circus Flora Gift Card

Circus Flora
Friday | Dec 31, 2027

Kirkwood Performing Arts Center Gift Card

Kirkwood Performing Arts Center
Friday | Dec 31, 2027

MetroTix Gift Card

MetroTix
Friday | Dec 31, 2027

Sheldon Gift Card

Sheldon
Friday | Dec 31, 2027

The Fabulous Fox Gift Card

Fabulous Fox - Saint Louis